Starfinder
Frequently Asked Questions:
Is
there a Ready-to-Go solution for testing
purpose ?
Yes, there is a Starfindr KIT for GSM
network which includes:
· Starfindr AVL main unit
· GSP Magnet Mount Antenna
· GSM Patch Antenna
· Starfindr AVL Software with license
for 2 vehicles
· GSM Modem for PC
· GSM Antenna for GSM Modem
Which
kind of communication network can
Starfindr AVL Systems work with ?
The series of Starfindr AVL products have
been developed to work under the
following communication networks:
·
GSM 850/1900 Mhz – USA, Canada,
Mexico, South America except Brazil.
· GSM 900/1800 Mhz - Europe, Asia,
Middle East and Brazil.
· GPRS 850/1900 Mhz - USA, Canada,
Mexico, South America except Brazil.
· GPRS 900/1800 Mhz - Europe, Asia,
Middle East and Brazil.
· CDMA/1X – by SMS or TCP/IP
· TDMA – by SMS *
· LTR Trucking Radio
· Satellite Modem - Orbcomm
Is
there any monthly fee charged by us after
acquiring the Starfindr AVL Units ?
No, we don’t charge any monthly
maintenance fee for AVL systems. The
maintenance fee will be only the cost of
your communication with the cell phone
carrier (Example: cell phone network or
satellite network)
We
are planning to work over GSM or GPRS,
what extra components do we need to run
the system ?
Just a SIM card for each Starfindr AVL
unit from your local GSM provider and the
digital maps to load into the Starfindr
AVL software for real-time monitoring.
How
big can be the fleet to be monitored with
the Starfindr AVL System?
The Starfindr AVL System is highly
scalable. The system can handle up to
several hundreds of vehicles in standard
configuration. However, for very high
volume vehicle projects, we recommend
customized solutions.
How
do I install the tracking unit?
Any professional auto electrician can
easily install the Starfindr AVL Unit.
Each Starfindr AVL Unit hardware device
is delivered with its own User’s
Manual and Installation Guide, which
describes the installation process.
Installation of the Starfindr AVL unit
takes an average of one to two hours.
How
accurate is the positioning of Starfindr
AVL Unit?
With the built-in high performance GPS
receiver, the accuracy is 9 ft. in North
America (WAAS) & Europe (EGNOS) and
10-15 mts. in rest of the world.
Does
the system work 24 hours a day?
Yes, the Starfindr AVL can work 24/7. You
can determine how often you want the
location report be updated. There are 4
variables to play with:
·
Report for time (i.e. one report every 5
minutes)
· Report for distance (i.e. one report
each 3 kilometers)
· Reports for areas (i.e. one report
every time that the vehicle gets in/out
of the pre-specified area)
· Reports under request from the control
center
What
about the manufacturing standards?
The Starfindr AVL Unit is made in Canada
under ISO manufacturing standards.
Each unit has been 100% QC for
application in vehicles.
The units use all FCC and CE certified
components and the FCC & CE approval
will be ready very soon.
How
can I add more vehicles to my system?
Simply contact us and we’ll provide
you license for more vehicle units for
your StarFindr AVL software.
How
do I install the Starfindr AVL Software ?
The Starfindr AVL Software can easily be
installed in PC with min requirement of
Pentium 1Ghz processor and 256Mb RAM. The
Window OS is a must.
Witch
kind of maps are accepted by the
Starfindr AVL Software ?
There are two versions for the Starfindr
AVL Software with the same software
features but capable of processing the
following mapping files:
Starfindr
AVL Software for MapPoint, maps from
Microsoft MapPoint North America or
Europe on their versions 2002 or 2004.
Starfindr
AVL Software GEO: maps in MapInfo,
ArcView, AtlasGIS or AutoCAD
How
many vehicles can I see on the background
map?
The Starfindr AVL Software automatically
center the map to queried at once. You
can therefore view all of your
fleet’s vehicles on the map trough
the zoom feature.
How
far can I follow my vehicles?
The Starfindr AVL Software’s
coverage depends directly on the coverage
of the communication network and also the
mapping coverage.
How
many users can I have on my system?
The Starfindr AVL Software is developed
to be settled in individual control
center terminals. We suggest one terminal
per several hundred of vehicles as max.
If you need clients/server configurations
or special requisitions for thick client
control center features, please contact
our sales department.
For
how long the vehicle’s history
records are stored?
There are no time limits for records. The
data can be consulted within seconds, at
any time, and exported to Excel
applications for customized reports.
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